Magazine Luiza Bridge error: “Request blocked by marketplace CDN
Connections
•
ID: 1327151
Backlog
Published on11/18/2025
•
Last updated on11/18/2025
1 min read
Summary
Some SKU/Catalog update requests sent from VTEX Bridge to Magazine Luiza are being blocked by the marketplace’s CDN/WAF.
In these cases, Bridge displays:
“Could not complete the request. Request blocked by the marketplace CDN.”
This behavior occurs mainly when the payload includes images with filename patterns that Magalu rejects, such as specific character sequences (e.g., --1-).
Simulation
- In Bridge, attempt to send the affected SKU/product to Magalu.
- Bridge returns: “Could not complete the request. Request blocked by the marketplace CDN.”
Workaround
- Rename the image files to remove disallowed patterns (e.g., remove
--1-). - Update the catalog images, clear caches if needed, and resend the SKU through Bridge.