Menu
Feedback
Known issues
Dafiti Tracking update fails Crossdocking orders due to delivery type conflict
Connections
ID: 1323882
Backlog
Published on11/12/2025
Last updated on11/12/2025
1 min read

Summary

By definition, the integration always sends the delivery type as dropship. However, some merchants work with crossdocking orders. When attempting to update the tracking information for these orders, Dafiti returns an error because the integration tries to change the delivery type from crossdocking to dropship, which is not allowed.

Simulation

  • Create or identify an order in Dafiti with delivery type = crossdocking.
  • Trigger a tracking update from VTEX to Dafiti.
  • Observe that the API response fails, as the integration attempts to set the delivery type to dropship, creating a conflict with the current value.

Workaround

N/A

Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback