Known issues

Connections

B2W "B2W direct" order (FOB) integrating with carrier

---
title: 'B2W "B2W direct" order (FOB) integrating with carrier'
slug: b2w-b2w-direct-order-fob-integrating-with-carrier
status: PUBLISHED
createdAt: 2025-11-14T19:19:14.172Z
updatedAt: 2025-11-14T19:19:14.172Z
contentType: knownIssue
productTeam: Connections
author: 2mXZkbi0oi061KicTExNjo
tag: Connections
slugEN: b2w-b2w-direct-order-fob-integrating-with-carrier
locale: en
kiStatus: Backlog
internalReference: 714879
---

## Summary


Some orders from "b2wentregadirect" that should enter as (FOB), but are being integrated with the freight calculated here on our side.

_**Marketplace:**_ B2W/Skyhub
_**Product Root Cause:**_ Order integration
_**Type:**_ Carrier - B2W direct (FOB)


#### Simulation


Understand why order created in skyhub with `"b2wentregadirect"` was created in VTEX with `"JADLOG NORMAL"`


#### Workaround


It's not possible to change the delivery, the seller can proceed with the order or cancel.