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Amazon Listing UI doesn't enable “Save and Send” and blocks SKU publication for VITAMIN productType
Connections
ID: 1347282
Backlog
Published on1/6/2026
Last updated on1/6/2026
1 min read

Summary

In the Amazon Listing UI, listings appear as “incomplete” and the “Save and Send” action does not publish the SKU, even when all fields seem filled. The visible symptom is that the button isn’t enabled or, when clicked, nothing is sent, with no validation error shown. The issue has been identified when publishing products with productType “VITAMIN”, where the frontend is not sending some attributes inside nutritional_info correctly to the backend/Amazon, which prevents feed creation/publication.

Simulation

Prerequisites:

  • Account with Amazon integration enabled
  • A product mapped to Amazon with productType set to VITAMIN and nutritional attributes filled.

Steps:

  1. Access Admin > Amazon Listing and open the listing (example: /admin/amazon-listing/2564).
  2. Fill out all required fields in the UI, including nutritional fields applicable to VITAMIN.
  3. Attempt to click “Save and Send”.
  4. Observe that:
  • The UI may keep the status as “Cadastro incompleto” (incomplete), and/or
  • The “Save and Send” button is not enabled or, if enabled and clicked, no publication occurs and no explicit error is shown.
  1. Engineering analysis indicates the frontend is not sending some nutritional_info attributes properly (only observed with productType VITAMIN), which blocks publication on submit.

Workaround

N/A

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